Determining What You Need to Accomplish?

Before installing Configuration Manager in your environment, it’s wise to define the business case and scope of your project. Ask yourself, “What do we need to accomplish with the implementation of Configuration Manager?” and try to answer this question with the help of your colleagues.
While planning a Configuration Manager environment you can schedule a workshop to define the scope and expectations of your project. You want the results to be accepted by your colleagues or customer. You also need to think from the users’ perspective since Configuration Manager 2012 placed the user in the center. User-centricity is new but can be very powerful and well adopted by your organization or customer. During the workshop try to answer the following questions:

◆ Does the Configuration Manager 2012 environment need to have high availability?
◆ How is your IT management organized? Do you need role-based administration, or are all the administrators allowed to perform every task?
◆ How is your organization organized?
◆ Do you need to implement or do you support a full application lifecycle model?
◆ What kind of devices are you going to support? Which level of support do you want to provide?

◆ Are there relationships between users and systems?
◆ Do you deploy operating systems? If so, where do you need to deploy them?
◆ Would you like to implement self-service for the end users?
◆ Are you going to use one set of client settings, or is there a need for client settings based on collections of users or devices?
◆ Will you need to use the remote management features of Configuration Manager? If so, for what devices?
◆ Is there a need to use hardware and software inventory and asset intelligence?
◆ Is there a service-level agreement available that must be met after the implementation?